Accessibility

Effective date: 2026-06-05
Last updated: 2026-06-05

Our commitment

Thrive Creative Ltd. is committed to making our website usable by as many people as possible, including visitors who use assistive technologies or interact with the web in non-standard ways. We believe accessibility is part of good engineering, not an afterthought.

Standards we follow

We design and build against the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as our target. WCAG 2.1 is the international standard published by the W3C; Level AA is the practical compliance level most public-sector and commercial Canadian sites aim for.

What we’ve done

The current version of thrivecreative.ltd reflects ongoing accessibility work:

  • Semantic HTML structure — pages use proper heading hierarchy (single H1, no level skips), landmark elements (<main>, <nav>, <footer>), and descriptive link text.
  • Keyboard navigation — every interactive element on the site is reachable by keyboard, with visible focus indicators.
  • Mobile accessibility pass — touch tap targets meet the WCAG 2.5.8 minimum (24 × 24 px), with comfortable spacing in dense link lists.
  • Inline SVG illustrations — our brand visuals are inline SVG (not raster images), each labelled with appropriate aria-* attributes so screen readers can describe or skip them as appropriate.
  • Form accessibility — every form field has an associated label, error messages announce themselves to screen readers, and required fields are marked semantically (not just visually).
  • Reduced-motion support — animations and transitions respect prefers-reduced-motion for visitors who’ve requested less movement.
  • High-contrast text — body text meets the WCAG AA 4.5:1 contrast ratio against the page background.

Known limitations

We’re not perfect and we won’t pretend we are. Known gaps we’re working on:

  • We’ve done a focused mobile a11y pass but a full third-party WCAG 2.1 AA audit hasn’t been completed yet. There may be issues we haven’t found.
  • A handful of decorative SVG illustrations may not yet have their aria-hidden attribute optimized.
  • The Niitoiyis Indigenous-language eyebrow text on the Indigenous-Tech landing page sits inside a page labelled lang="en"; we’re investigating whether that snippet should declare its language separately for screen readers.

If you find a barrier that’s not listed here, please tell us (contact below) — we’d rather hear about it than miss it.

Compatibility

The site is tested against the current versions of:

  • Browsers: Chrome, Safari, Firefox, Edge (latest two versions of each on Windows and macOS)
  • Mobile: iOS Safari 17+, Chrome on Android 12+
  • Assistive technologies (partial coverage): VoiceOver on macOS / iOS, NVDA on Windows. Coverage for JAWS and TalkBack is informal and benefits from any feedback you can share.

Older browsers (e.g., Internet Explorer 11) are not supported.

Feedback and contact

If you encounter an accessibility barrier on our site, or you’d like to request content in an alternative format, please email accessibility@thrivecreative.ltd. We aim to respond within 5 business days.

If accessibility@ doesn’t suit (or you prefer general contact), email sales@thrivecreative.ltd — we’ll route it.

Date of last review

This statement was last reviewed and updated on 2026-06-05. We re-review it after any significant site change and at least annually.